What is a Supplement?

A Supplement is typically an estimate for hidden or additional damage that we didn’t know about during the initial estimate. Supplements are very common. If we find additional damage, we will notify you and your insurance company.

What does the repair process entail?

There are 10 steps included in our repair process at Lithia Body and Paint of Medford. Below is an abbreviated version of the repair process: Step 1. Evaluate vehicle, identify repair needs, prepare estimate, and contact insurance company to file claim if needed. Step 2. Confirm insurance coverage, review payment policy, schedule repairs, present repair [...]

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